Christos Provistalis Keynote Speaker

Former Guest Service Manager for Disney
Human Connection & Emotional Experience Expert
Customer Experience Educator & TedX Speaker

Christos Provistalis's Biography

In 1994, Christos Provistalis was happily taken out of high school for a week to help open his family’s pizzeria, Pleasant Pizza in Willimantic, Connecticut. He worked there throughout high school and while attending college full-time. After his graduation, at the age of 23, he became solely responsible for the operation for two years. In 2002, Christos purchased the liquor store next door to the pizzeria, creating a great synergy between the two businesses (Who doesn’t love pizza and beer?). Christos successfully ran the liquor store until selling it in 2007.

Christos then moved to Orlando, Florida, where he attended Disney University and realized his passion for customer service. Disney is known as the worldwide leader in customer service, and through their signature courses, they have taught executives from around the world how to design exemplary service experiences.

He had the opportunity to learn from a diverse group of dynamic leaders and executives during his time with the company. Christos became a guest service leader at Walt Disney World’s flagship resort, Disney’s Grand Floridian Resort & Spa. During his time with the resort, Christos served Angelica Rivera; the First Lady of Mexico, Tina Fey, the Real Housewives of OC, high-level government officials, and executives from Fortune 100 companies.

In 2016, Christos moved back home to pursue a relationship with his now-wife, Erin. Simultaneously, Dimitri, Christos‘ youngest brother, took over the family business. Christos rejoined the family business in 2017 and assisted Dimitri in running the operation until his successful exit in 2021. Christos assisted Dimitri in growing revenues fourfold. In 2019, Pleasant Pizza was named the second-best pizzeria in the state by Connecticut’s premiere newspaper, The Hartford Courant.

Christos Provistalis has a mission to help organizations reframe and rethink their corporate culture, resulting in an enhanced customer experience. This inspirational speaker has helped many businesses and non-profits discover the motivation and purpose behind their operations, leading to periods of renewal. In his speeches, Christos helps businesses as they seek to understand and improve the way they deal with clients and employees. His lessons about the deeper motivations behind behavior will lead to positive change in the workplace.

In addition to his speaking, training, and consulting services, Christos serves on the board of directors for a local nonprofit commercial kitchen. In this capacity, he assists restauranteurs with developing a strong foundation to craft their stories. He is also an active member of his local Lions Club which helps numerous nonprofit organizations throughout the state. Christos lives with his wife Erin in Connecticut and loves to travel, try new pizzerias, and spend time with family and friends.

What Do You Sell?

This isn’t a keynote about products, processes, or performance metrics. It’s a story that pulls every person in the room into a shared emotional experience. Through real moments from Disney, family business, loss, leadership, and life, Christos walks audiences through a powerful narrative that reveals a simple truth.

People don’t buy what you sell. They buy how you make them feel. As the story unfolds, the audience begins to see their own customers, teams, and relationships differently, understanding that trust, loyalty, and influence are built in the moments where emotions are either honored or ignored.

This isn’t a talk people listen to. It’s a story they feel and one they carry back into every interaction that matters.

Mastering The Magic of Human Connection | CHRISTOS PROVISTALIS | TEDxHartford

The Disney Approach to Unforgettable Customer Experiences

Comments & Testimonials

You were inspirational. I had dozens of people tell me that was the best talk they had heard in a very long time.

Spencer Houldin President at Ericson Insurance Advisors

I was lucky to hear Christos speak recently! He challenged me to consider my client experiences in a way I had not thought about before. His speech had me laughing one second, and on the verge of tears the next. I am not usually one to sit and listen for long periods of time but I wasn’t ready for his time to end. You can also tell he is a genuine and caring person which makes it even better.

Andrew Skaggs

I learned so much about people, connection, and came away with a deeper understanding of what it is I’m selling. I’m so thankful for this experience and hope to learn more.

Renee Taylor