Anna Baird Keynote Speaker

• Making Data Lovable: Literacy 101

AI moving at lightspeed puts a focus on defining "good data" so that AI empowerment is more accessible from the C-suite to the frontlines. Baird shows business leaders how to find their "lovable data opportunity" by unlocking five critical "Data Superpowers". Audiences leave with steps to build a literacy program that ensures data remains a lovable, high-powered asset as AI continues to evolve.

• Cookin’ with AI: Build Your AI Test Kitchen

The goal is exploration and iteration, not immediate perfection. Framing data use and examples in open and closed environments allows employees to feel guided by what’s possible with the technology rather than concerned about sensitive information reaching public models. Baird unpacks the blueprints for different industries and shares how she has seen thoughtful AI Test Kitchens successfully implemented. Leaders gain practical guidance on addressing concerns around job displacement, cognitive offloading and adoption challenges, while helping to reinvigorate or reinvent a culture of innovation within their teams.

• Little ‘i’ Innovation: Support Great Ideas

True innovation requires more than just talent; more than just technology. It requires a structural ecosystem designed to protect and grow innovation. Baird breaks down the six organisational tenets of transformation used by technology leaders such as Google and LinkedIn to foster psychological safety and high-level (HiPo) productivity. She provides a proven roadmap for leaders in any industry to move from simple ideation to meaningful, impactful innovation.

• Beyond the Hype: Orchestrating AI at the Moment of Experience

A fireside chat focused on leveraging AI to transform customer experience and enterprise strategy. The session covers key themes such as optimizing customer interaction moments, using AI to improve operational decision-making, and transitioning from digital enablement to AI-coordinated systems. It also provides practical guidance on moving from strategy to execution while emphasizing the importance of keeping human empathy at the core of customer engagement.

• Embracing Innovation to Forge New Tools

Law firms and legal departments face enormous pressure to adopt new tools and processes in pursuit of enhanced efficiency, reduced costs, and better outcomes. Yet legal practice requires careful risk management and adherence to professional and ethical standards. In the keynote, Anna Baird will discuss how to embrace transformative innovation while fulfilling our duties as lawyers and business leaders. From lessons in change management to current trends in AI innovation and adoption, learn from Anna’s experience as the recent Chief Customer Officer for Google Cloud's Generative AI Go-To-Market.

• Operationalizing AI: Balancing Innovation, Governance, and Platform Selection

A practical framework for integrating AI safely, strategically, and effectively into workforce culture. It addresses core HR priorities, including AI governance, mitigating shadow IT, cross-functional policy development, and structured workforce upskilling across different role personas. By framing AI implementation through a kitchen metaphor, the “AI Test Kitchen,” Anna Baird offers actionable steps to foster responsible innovation while empowering teams through change management.

• Data Literacy and the road to AI adoption

• Culture of Innovation: Human-In-The-Loop Framework

• Ethical AI