Laurent Delporte Keynote Speaker

For the last two decades, Laurent Delporte has been developing a distinctive approach to consider experience, not as an outcome, but as a system to be designed, both tangible and intangible.

His journey began with an early commitment to youth engagement and European citizenship. As co-founder of the French section of the European Youth Parliament, he organized international gatherings and learned, from an early stage, that true hospitality is not an intention, but a precise staging of place, culture, and human connection.

He later joined the Accor group, initially choosing an operational immersion: working at the heart of teams, within the daily reality of hotels, where experience is crafted through invisible details. This deep understanding of the field preceded his move into international roles.

As International Brand Manager for Sofitel, he contributed to the brand’s repositioning by redefining service standards, structuring a comprehensive experience framework deployed at scale, and maintaining ongoing dialogue with architects and owners to integrate the guest experience from the very earliest stages of design. A rare role, at the intersection of brand strategy, emotion, and operational excellence.

From this dual perspective, both operational and strategic, he created his own firm to support executives, investors, and stakeholders in real estate and service industries in creating distinctive experiences that align culture, spaces, and uses.

His thinking extends through DH-MAG, a bilingual media dedicated to international trends in hospitality and luxury, as well as through his regular contributions to TourMaG, a leading reference in French-speaking tourism, and to the Réseau Excellence Contract, reflecting his strong connection to the ecosystem of exceptional French craftsmanship.

His signature is built around the concept of GENEROUS HOSPITALITY, structured through three dimensions: sense of place, human connection within teams, and the sphere of guest well-being. A vision of hospitality that can be applied across all sectors where relationships are central to value creation, enabling organizations to move beyond processes and generate engagement, loyalty, and sustainable performance.

His speaking engagements are structured around three major themes: the transformation of organizations through hospitality, the design of experiences within spaces and services, and the evolution of luxury in response to new human expectations, well-being, and emerging technologies such as artificial intelligence, intelligent materials, and robotics.

Laurent is recognized among the global thought leaders in hospitality by the International Hospitality Institute & Global Hospitality Magazine, listed among the Top Luxury Speakers of the World by the World Luxury Chamber of Commerce.

Each keynote is an invitation to step into real stories, grounded in the field, and to leave with the keys to making hospitality the most human and powerful lever within any organization.

He is graduate of HEC Paris (Master’s in Entrepreneurship)