Zeynep Ton Keynote Speaker

Co-Founder and President - Good Jobs Institute
Professor of the Practice - MIT Sloan School of Management
Author of "The Good Jobs Strategy"

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Zeynep Ton's Biography

Zeynep Ton is a professor, author and leading expert on operations management in retail and service businesses. She is a sought-after international keynote speaker who has spoken at major conferences worldwide on topics ranging from leadership and innovation to women in technology.

In 2017, Zeynep co-founded Good Jobs Institute, and she serves as the President. The non-profit organisation provides evaluations, workshops, and long-term collaborations to assist and support retail executives in transforming their businesses.

Zeynep has been researching and writing about business strategy for over 15 years, focusing on how companies can create good jobs and offer excellent customer service while still achieving superior returns to investors. In 2014, her work culminated in the publication of her book, The Good Jobs Strategy.

Her research has been published in managerial and scholarly journals, including Harvard Business Review, Administrative Science Quarterly, and Organization Science. She is a frequent contributor to academic and popular media outlets. She also wrote several Harvard Business School cases. Her work has been featured widely in the media, including The New Yorker, The New York Times, The Atlantic, The Washington Post, PBS, and NPR. Zeynep is a sought-after expert on business strategy and operations management, and her work helps managers create sustainable value for their companies while improving the lives of their employees.

She received several awards for excellence in teaching, including the Excellence in Teaching Award from the MBA Class of 2018 at Harvard Business School and the Outstanding Faculty Award from the MIT Sloan MBA Class of 2017. Zeynep was named one of the 40 Best Business School Professors Under the Age of 40 by Poets & Quants and was featured by CNN Money as one of eight young business school professors on the rise.

Zeynep is a sought-after speaker and has given keynote speeches and workshops worldwide, including at TEDxCambridge and The Atlantic’s Aspen Ideas Festival. Her talks are always engaging, informative, and entertaining – leaving audiences inspired and motivated to take action.