Alex Hunter Keynote Speaker

Global Head of Online Marketing for the Virgin Group
Expert on consumer behaviour and customer experience
Global authority on brand loyalty

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Alex Hunter's Biography

Alex Hunter is one of the world’s leading speakers on consumer engagement, consumer behaviour and consumer experience. As Virgin Group’s Global Head of Digital, overseeing the Virgin brand’s entire global digital strategy, Alex was responsible for optimising Virgin customers’ online experience, and maximising their sense of loyalty and engagement with the brand. Alex was also responsible for Sir Richard Branson’s personal digital strategy.

Alex was previously part of the team that founded award-winning airline Virgin America in California. His work there was covered by Time magazine, CNN, and CNBC, amongst others.

As a speaker Alex helps some of the world’s biggest organisations bring “WOW” to their customer experience and branding. Past clients include Volkswagen, Twitter, L’Oreal, Pepsi, GE, Adobe, Shell, Salesforce, Facebook, GSK, and IKEA. In his speeches and workshops, Alex talks about the art and science required to create a long-lasting bond with customers. By showing the human side of brands, exploring the psychology of brand loyalty, and revealing some of the best tactics for keeping customers happy, Alex inspires audiences all over the world with his high-energy sessions.

Alex currently splits his time between London and Northern California.

Alex Hunter - Talk

Use what you know to create customer delight

Alex Hunter interview

Comments & Testimonials

We found Alex to be one of the most interesting and entertaining speakers we have had at our annual conference. He had clearly done his homework and was able to make his presentation both inspiring and practical at the same time. Alex was clearly enthused by our industry and had listened to our brief. The feedback from our delegates was overwhelmingly positive

Hostel World

We were blown away by Alex’s session. Incredibly engaging and relevant, and so well suited to the audience.

British Gas

Alex was brilliant and received a lot of great feedback (and will continue to do so over the next few days/weeks I am sure). Please do re-iterate it for me as he really was fantastic!

IKEA

Alex’s presentation was engaging and informative. The audience LOVED it – it was the highest ranked presentation. We enjoyed working with Alex and learning from his insights – we hope to work with him again in the future.

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